The Information YouRoam Collects:
YouRoam may obtain the following types of information from or concerning you or your mobile phone device, which may include information that can be used to identify you as specified below (“Personally Identifying Information”):
User Provided Information: You provide certain Personally Identifiable Information, such as your mobile phone number, push notification name (if applicable), billing information (if applicable) and mobile device information to YouRoam when choosing to participate in various uses of the YouRoam Service, such as registering as a user, updating your status or requesting status for your contacts. In order to provide the YouRoam Service, YouRoam will periodically access your address book or contact list on your mobile phone to locate the mobile phone numbers of other YouRoam users (“in-network” numbers), or otherwise categorize other mobile phone numbers as “out-network” numbers.
When you install the YouRoam App or register on the YouRoam Website, you will be asked to provide us with your phone number and email (email is not mandatory) and allow us access to your mobile device’s address book.
A copy of the phone numbers and names in your address book (but not emails, notes or any other Personal Information in your address book) will be stored on our servers and will only be used to:
(a) notify you when your contacts become active on YouRoam.
(b) indicate which of your contacts is already a YouRoam user,
(c) correctly display the name of each contact as it appears in your address book when a call is received.
(d) sync your contacts with YouRoam running on Android, Tablets, iPads and iPhones
The copy of your address book (names and phones) is stored on a live database. This database does not have a “historical backup”.
Cookies Information: When you visit the YouRoam Site, we may send one or more cookies – a small text file containing a string of alphanumeric characters – to your computer that uniquely identifies your browser. YouRoam uses both session cookies and persistent cookies. A persistent cookie remains after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser help file directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, the YouRoam Site may not function properly if the ability to accept cookies is disabled.
Log File Information: When you use the YouRoam Site, our servers automatically record certain information that your web or mobile browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, browser language, referring / exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request, one or more cookies that may uniquely identify your browser, your phone number, phone number you are requesting the status of and various status information. When you use the YouRoam Service, our servers log certain general information that our application sends whenever a message is sent or received, or if you update or request any status information, including time and date stamps and the mobile phone numbers the messages were sent from and to.
Call Location, Call Duration and Call Log: We collect location data to help users remember to forward their phone into YouRoam when they travel and to remove the YouRoam service when they return. In order to abide by FCC, USF and other foreign regulatory policies for an international calling service, we must show calls made to the PSTN (Public Telephone System) are being made from users in countries outside the USA. We also track call duration to provide you with a call log of missed calls even when your phone was off or out of data service. Users may voluntarily share their location with other users via the YouRoam Messaging Service. We also keep track of missed calls and voicemails and store them in our server so our users can see their call log and voicemails for a set number of days. Periodically we will delete the old call data and voicemail data from our server.
The Information YouRoam Does Not Collect
The YouRoam mobile application will associate whatever name the YouRoam user has assigned to the mobile telephone number in his/her mobile address book or contact list — and this occurs dynamically on the mobile device itself and not on YouRoam’s servers and is not transmitted to YouRoam. This means that if you have your friend’s mobile phone number associated with the name “Bob” in your mobile address book, that’s the name that will appear for that mobile phone number in your YouRoam contact list. The contents of messages that have been delivered by the YouRoam Service are not copied, kept or archived by YouRoam in the normal course of business. The YouRoam Service uses data service through a user’s phone (either via cell network or wifi). Users type their messages or make calls, which are sent via data service to our servers, and routed to the intended recipient. If the recipient is not online, the undelivered message is held in YouRoam’s server until it can be delivered. If the message is undelivered for a specific time, the undelivered message is deleted from our servers. Once a message has been delivered, it no longer resides on our servers. The contents of any delivered messages are not kept or retained by YouRoam — the only records of the content of any delivered messages reside directly on the sender’s and recipient’s mobile devices (and which may be deleted at the user’s option). Notwithstanding the above, YouRoam may retain date and time stamp information associated with successfully delivered messages and the mobile phone numbers involved in the messages, as well as any other information which YouRoam is legally compelled to collect. Files that are sent through the YouRoam Service will reside on our servers after delivery for a short period of time, but are deleted and stripped of any identifiable information within a short period of time in accordance with our general retention policies.
The Way YouRoam Uses Information
When YouRoam Discloses Information
Other users of the YouRoam Service may see your Status Submissions in a way that is consistent with the use of the YouRoam Service. If another user has your mobile phone number stored in their mobile phone address book or contact list, they will be able see if you are online or offline. Online/Offline is available and displayed to each user who has your mobile phone number in their mobile phone address book or contact book.
We do not sell or share your Personally Identifiable Information (such as mobile phone number) with other third-party companies for their commercial or marketing use without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out. We may share your Personally Identifiable Information with third party service providers to the extent that it is reasonably necessary to perform, improve or maintain the YouRoam Service. We may share non-personally-identifiable information (such as anonymous User usage data, referring / exit pages and URLs, platform types, asset views, number of clicks, etc.) with interested third-parties to assist them in understanding the usage patterns for certain content, services, advertisements, promotions, and/or functionality on the YouRoam Site. We may collect and release Personally Identifiable Information and/or non-personally-identifiable information if required to do so by law, or in the good-faith belief that such action is necessary to comply with state and federal laws (such as U.S. Copyright Law), international law or respond to a court order, subpoena, or search warrant or equivalent, or where in our reasonable belief, an individual’s physical safety may be at risk or threatened. YouRoam also reserves the right to disclose Personally Identifiable Information and/or non-personally-identifiable information that YouRoam believes, in good faith, is appropriate or necessary to enforce our Terms of Service, take precautions against liability, to investigate and defend itself against any third-party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of the YouRoam Site or our servers, and to protect the rights, property, or personal safety of YouRoam, our users or others.
Third-party Advertisers, Links to Other Sites
We do not have advertisements. YouRoam is currently ad-free and we hope to keep it that way forever. We have no intention to introduce advertisement into the product, but if we ever do, will update this section.
Our Commitment To Data Security
YouRoam uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to YouRoam and you do so at your own risk. Using unsecured wifi or other unprotected networks to submit messages or make calls through the YouRoam Service is never recommended. Once we receive your transmission of information, YouRoam makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If YouRoam learns of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. YouRoam may post a notice on the YouRoam Site or through the YouRoam Service if a security breach occurs.
Our Commitment To Children’s’ Privacy
Protecting the privacy of young children is especially important. For that reason, YouRoam does not knowingly collect or maintain Personally Identifiable Information or non-personally-identifiable information on the YouRoam Site or YouRoam Service from persons under 16 years of age, and no part of the YouRoam Service is directed to or intended to be used by persons under 16. If you are under 16 years of age, then please do not use the YouRoam Service or access the YouRoam Site at any time or in any manner. If YouRoam learns that Personally Identifiable Information of persons under 16 years of age has been collected on the YouRoam Site or YouRoam Service, then YouRoam may deactivate the account and/or make the status submissions inaccessible.
Special Note to International Users
In the Event of Merger, Sale, or Bankruptcy
In the event that YouRoam is acquired by or merged with a third party entity, we reserve the right to transfer or assign the information we have collected from our users as part of such merger, acquisition, sale, or other change of control. In the (hopefully) unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your personal information is treated, transferred, or used.
Changes and updates to this Privacy Notice
Effective Date 1/5/2014
Amended on 12/3/2015